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Why do great staff training programmes just work?

Teamwork, staff training

I’m sure the board of the Sussex Football Association had the best of intentions when they published their widely-ridiculed considerations for increasing participation in women and girls.  The idea – to encourage more girls to take part in football.  Their well-meaning plan was to to buy lots of pink whistles and nice-smelling bibs. The plan was panned on media channels up and down the country after it was published last week. It’s very likely that the plan was cooked up without much consultation with the women and girls it was intended to benefit.

 

Where are your staff coming from?

If you’re planning staff training in 2017,  there are lessons to be learnt from the FA debacle.  Just as great public speakers consider the needs of their audience, great L&D managers know where their team’s pain points are. You’ll get better and more lasting results by obtaining the commitment of your team before rolling out new staff training.  Over the last year, we’ve worked with clients on several skills development programmes, including this one with Ulster University. We’ve seen some stellar successes that have contributed to culture change within the organisation.

Successful training programmes

Some factors that have made training successful include:

  1. Consider raising the bar for participation. If you can put a selection process in place, you immediately change perceptions of the programme internally.  Work with your line managers to identify your initial cohort, and let word of mouth spread to encourage discretionary participation. With a well-planned training programme, other staff ask to join future training sessions –  a win-win for everyone.
  2. Align the programme with strategic priorities. Plan your programme for big results, start small with a carefully selected cohort, reflect on the experience, and refine the programme to make sure it’s working.  Then go ahead and offer it more widely.
  3. Find what makes your team tick. Maybe an internal competition to promote participants achievements will give everyone a sense of pride? Or you might consider empowering staff with the skills they need to win prestigious external awards. Great training programmes boost morale as well as develop new skills. If you can tap into your team’s intrinsic motivations, your programme will be off to a flying start.

We’ve considered some of these factors when we developed some of our more popular training programmes – Talk like TED, Leadership Communication for Impact and Influence and Persuasive Presenting. If you’ve found an innovative approach to staff training, we’d love to work with you – do get in touch!